- 自定义交易组件申请售后,提示【系统错误,请稍后重试】,如何处理?
自定义交易组件申请售后Json {"path":"/pages/queryOrder/detail?order_id=1171017","create_time":"2022-09-14 14:41:19","openid":"oIFEa5c-_KtazpvthicIm9sxdo_I","out_order_id":"M2022091319225540003","product_infos":[{"out_sku_id":"321649","product_cnt":1,"out_product_id":"109255"}],"refund_reason":"其他","finish_all_aftersale":1,"type":1,"out_aftersale_id":"R34650166313767935281000","refund":2,"status":0} 接口返回结果 生成售后单结果:{"errcode":-1,"errmsg":"system error 系统错误,请稍后重试, detail: refund amount empty, should not happen"}
2022-09-14 - 自定义交易组件二级商户接口变了么?
自定义交易组件二级商户订单支付这块的流程变了么,生成支付参数的文档找不到,拉起收银台不需要生成支付参数了么?
2022-09-13 - 自定义交易组件的商品类目存在,提交审核回调提示类目不存在,这个为啥?
请求类目资质审核的Json {"license":["https://mmecimage.cn/p/wx744c4ff9e8d052c4/HAFqsgFD75lzuTwfs6SUlPOegTMHBv99iRCNdwqijZc"],"scene_group_list":[],"categoryInfo":{"certificate":["https://mmecimage.cn/p/wx744c4ff9e8d052c4/HB7CW34ZFdAFhn9Mx7nSMgzHSzyYKAMtUrRnhXJXSbw","https://mmecimage.cn/p/wx744c4ff9e8d052c4/HCDBQKiH2wUX2ZDJSBlCrzM_Sek2j6Qc-H_-uYAFlqE"],"level1":1001,"level3":1017,"level2":1014} } 上传类目资质结果:{"errcode":1000009,"errmsg":"调用的类目id不存在 rid: 6319ef84-6b1f8dba-27a8e72f"} 交易组件官方接口获取的类目Json数据: {"qualification": "1、国产商品需提供:①《消毒产品生产企业卫生许可证》;②供货协议或采购合同等材料。 2、进口商品需提供:①《出入境检验检疫证明》或《出入境检验检疫卫生证书》;②供货协议或采购合同等材料。 (注:若申请主体为生产商或是办理出入境检验证的收货人,则无需提供供货协议或采购合同等材料)","product_qualification_type": 0,"second_cat_name": "女性护理","scene_group_list": [7, 4, 3, 1],"product_qualification": "","first_cat_name": "个人护理","third_cat_name": "卫生护垫","qualification_type": 1,"second_cat_id": 1014,"third_cat_id": 1017,"first_cat_id": 1001}
2022-09-08 - 自定义交易组件由老版本升级后,视频号推广员无法绑定?
升级新版自定义交易组件后,视频号推广之前添加的推广员无法解绑,新添加关联也报错了,麻烦问下这个是什么问题呢? [图片]
2022-06-06 - 交易组件售后金额计算问题?
两个商品sku的sku_real_price分别为100和2,申请售后单的orderamt: 102,没超过最大可退金额,为何售后申请不能成功呢? "product_infos": [ {"out_sku_id": "131", "path": "/pages/goods-detail/goods-detail?id=159","product_cnt": 1, "can_after_sale": true,"head_img": "https://store.mp.video.tencent-cloud.com/161/20304/snscosdownload/SH/reserved/62921f06000c84f012dde66f8b34b00b000000a100004f50","out_product_id": "159","title": "家装套餐","sale_price": 100,"sku_real_price": 100,"sku_attrs": []}, {"out_sku_id": "1093","path": "/pages/goods-detail/goods-detail?id=5","product_cnt": 1,"can_after_sale": true,"head_img": "https://store.mp.video.tencent-cloud.com/161/20304/snscosdownload/SH/reserved/62921f06000a73c612dd92817034b00b000000a100004f50","out_product_id": "5","title": "索尼(SONY)Alpha 7CL 全画幅微单数码相机 标准镜头套装 轻便小巧 实时眼部对焦 银色","sale_price": 2,"sku_real_price": 2,"sku_attrs": []} ] 售后申请JSON {"openid":"occ0R0V8GcuAMfr9Tx7VGOmbQwGI","out_order_id":"M2022052821096790001","orderamt":102,"product_info":{"out_sku_id":"1093","product_cnt":1,"out_product_id":"5"},"refund_reason":"其他","type":1,"out_aftersale_id":"T2022052821108231"} 返回结果 {"errcode":2747014,"errmsg":" 售后金额不合法,大于最大可退款金额, detail: 订单中仍有商品未售后,本次售后最大可退金额为当前sku(5:1093)的sku_real_price(2). refund amount(102) larger than max refundable amount(2)"}
2022-05-28 - 小程序客服消息转发收不到问题?
服务器返回xml的样式 <xml> <ToUserName><![CDATA[occ0R0V8GcuAMfr9Tx7VGO******]]></ToUserName> <FromUserName><![CDATA[gh_3b10******]]></FromUserName> <CreateTime><![CDATA[1653709235]]></CreateTime> <MsgType><![CDATA[transfer_customer_service]]></MsgType> </xml> 小程序客服那边收不到发送的消息,我的消息加密方式使用的是安全模式加密,服务器返回需要加密返回么?
2022-05-28 - 自定义交易组件【获取商品类目】接口问题?
获取商品类目接口返回scene_group_list字段,问下这个字段的作用是什么?1、3、4分别表示什么意思呢,接口文档没看到相关说明 {"qualification":"","product_qualification_type":0,"second_cat_name":"口腔护理","scene_group_list":[1,3,4],"product_qualification":"","first_cat_name":"个人护理","third_cat_name":"假牙清洁","qualification_type":0,"second_cat_id":1002,"third_cat_id":1003,"first_cat_id":1001}
2022-05-24 - 自定义交易组件退款问题?
麻烦问下,自定义交易组件的订单是调用同意退款就可以完成订单退款么?还是需要像普通商户订单一样要调用微信退款接口呢
2022-05-16 - 自定义交易组件生成支付参数结果报错?
生成支付参数结果:{"errcode":1010014,"errmsg":"openid不属于当前appid rid: 627f59c2-620074fc-746d924e"} 麻烦问下这个是什么问题呢?
2022-05-14 - 自定义交易组件,订单并且调起收银台支付成功,fund_type=1状态未更新?
{ "path":"/pages/myCenter/myOrder/order-status/order-status?id=954", "trace_id":"", "address_info":{ "detailed_address":"福建省福州市鼓楼区五四路", "tel_number":"18763523141", "receiver_name":"小张" }, "delivery_detail":{ "delivery_type":1 }, "create_time":"2022-05-13 17:50:30", "fund_type":1, "openid":"occ0R0V8GcuAMfr9Tx7VGOmbQwGI", "out_order_id":"954", "out_user_id":"8", "expire_time":1652521830, "order_detail":{ "price_info":{ "freight":0, "order_price":2 }, "pay_info":{ "pay_method_type":0 }, "product_infos":[ { "out_sku_id":"sku155", "path":"/pages/goods-detail/goods-detail?id=155", "product_cnt":1, "head_img":"http://www.weiyunos.com/app/pic/8/23015940-4674-4a03-ab69-145718952588.jpg", "out_product_id":"155", "title":"古琴3", "sale_price":2, "sku_real_price":2 } ] } } 小程序端提交订单了,并且调起收银台支付成功,fund_type=1,接口返回查询的订单依旧是10,没有流转到待发货呢?
2022-05-13