- 换货单无法获取物流单号
微信小店换货单获取面单号报错。 {"requestTime":"2025-05-29 14:59:57.954","method":"channels/ec/logistics/ewaybill/biz/order/precreate","seller":"wx1*******cf4","request":{"delivery_id":"JD","ewaybill_acct_id":"663*******4","sender":{"name":"测试单据勿上门","mobile":"1391*****74","province":"江西省","city":"南昌市","county":"红谷滩新区","address":"第一街区华润万家旁臣禾专卖店"},"receiver":{"name":"曹**","mobile":"139****2774","province":"上海","city":"上海市","county":"徐汇区","address":"****"},"ec_order_list":[{"ec_order_id":"2000001844187938","goods_list":[{"good_name":"无名","good_count":1,"product_id":0,"sku_id":3310870776,"out_sku_id":"S21106022208M"}]}],"shop_id":"5009820008285"},"responseTime":"2025-05-29 14:59:58.203","isSuccess":false,"responseData":{"errcode":10025017,"errmsg":"小店订单信息错误,请检查小店订单相关字段, 商品订单号[2000001844187938]不属于当前小店,跨店铺请使用订单密文代取号 rid: 683805ed-41f7a054-3e4301f3","changed_info":[],"msg":"微信消息:{\"errcode\":10025017,\"errmsg\":\"小店订单信息错误,请检查小店订单相关字段, 商品订单号[2000001844187938]不属于当前小店,跨店铺请使用订单密文代取号 rid: 683805ed-41f7a054-3e4301f3\",\"changed_info\":[]}"},"level":"ERROR"}
05-29 - 订单获取物流单号没有返回打印数据
订单号3726833250982830592,获取物流单号成功了,但是没有返回打印数据 { "requestTime": "2025-03-19 14:56:53.295", "method": "channels/ec/logistics/ewaybill/biz/order/create", "seller": "********", "request": { "delivery_id": "SF", "ewaybill_acct_id": "********", "sender": { "name": "罗*****", "mobile": "*****", "province": "广东省", "city": "清远市", "county": "英德市", "address": "*****" }, "receiver": { "name": "梅*", "mobile": "137****4234", "province": "广东省", "city": "东莞市", "county": "厚街镇", "address": "****" }, "ec_order_list": [ { "ec_order_id": "3726833250982830592", "goods_list": [ { "good_name": "女装休闲鞋G96咖啡色", "good_count": 1, "product_id": 10000167047845, "sku_id": 2762891741, "out_sku_id": "TK919296LC7O37" } ] } ], "shop_id": "5009820224262", "ewaybill_order_id": "3905330093102792706", "template_id": "6631882268", "order_type": 247 }, "responseTime": "2025-03-19 14:56:54.068", "isSuccess": true, "responseData": { "errcode": 0, "errmsg": "ok", "ewaybill_order_id": "3905330093102792706", "waybill_id": "SF3158255602052", "delivery_error_msg": "success", "print_info": "", "waybill_id_list": [], "order_risk_info": [] }, "level": "INFO" }
03-19 - 仅退款售后转为退货退款后,调用同意申请平台直接退款了?
顾客先是申请了仅退款,客服和顾客沟通后,协商转换为退货退款,然后在OMS系统操作了同意申请,OMS调用了微信小店同意申请接口,平台就触发退款给顾客了?退货退款同意申请怎么也会退款啊? [图片]
02-20 - 送礼订单的业务流程是怎样的呢?
请问送礼订单的业务流程是怎样的呢?送礼订单和收礼订单是同一张单吗?送礼人支付后,产生送礼订单吗? 收礼人收取礼物前,订单是什么状态?收取后,订单是什么状态呢?发货是用送礼订单发吗?
02-20 - 电子面单取号时,备注、体积、重量会同步给物流公司吗?
https://developers.weixin.qq.com/doc/store/API/ewaybill/create_order.html 请问电子面单取号时,备注、体积、重量会同步给物流公司吗?
01-10 - 订单加密信息是如何返回的?
请问订单加密的信息是如何返回的?支持解密嘛? 不支持的话,门店发货部分要怎么处理呢?https://developers.weixin.qq.com/doc/channels/API/order/get.html
2023-09-21 - 呼吁视频号小店提供技术支持?
开发者进行系统对接有疑问,永远也找不到平台技术,只能靠自己猜测尝试来解决问题。这么大的平台,就不能提供技术支持服务吗?电子面单对接与疑问,都没有咨询入口,只提供个商家在线客服,并不能解决开发者的任何问题。
2023-08-18 - 订单加密是如何处理的?
https://developers.weixin.qq.com/doc/channels/API/order/get.htmlhttps://developers.weixin.qq.com/doc/channels/API/order/get.html 请问9月25日开启订单加密后,订单详情接口中加密数据是如何透出的?是直接在原有明文收件人、手机号、详细地址字段中返回加密数据嘛?订单收件人信息加密后,支持解密吗?
2023-08-16 - 6月10日又出现订单拉取不到导致漏单的问题了?
请问平台订单接口最近是什么情况?5月30日出现过一段时间订单数据延误导致漏单问题,6月10日又有客户反馈订单存在漏单问题了,这么大个平台,接口就不能稳定点吗?这个问题平台就不能彻底给解决下吗?
2023-06-13 - 视频号小店订单5月30日存在漏单问题?
有没有大神知道,为什么视频号小店订单5月30日17:40到19:10分存在部分订单未正常返回的问题?目前发现那段时间有14单没正常返回,哪个时间段也有很多正常拉取到的订单的。
2023-06-07